1. What kinds of payments do you take?
We take PayPal and most major credit cards. All payments are safe.
2. Do you ship for free?
Yes! All orders shipped within the United States come with free standard shipping.
3. How long does it take to ship?
It usually takes 5 to 10 business days for standard shipping. Processing orders takes 1 to 3 business days.
4. Is it possible to track my order?
Yes! We will send you an email with a tracking number once your order has been shipped so you can keep an eye on it.
5. What are your rules for returns?
You have 90 days from the time you get the item to send it back. Items must be in their original packaging, unused, and unworn. We process refunds within seven days of getting the item back.
6. What should I do if I get a broken or wrong item?
Please get in touch with us right away at contact@volthoaven.shop if your item is broken or not what you ordered. We will send you a new one or give you your money back at no extra cost.
7. Do you ship to other countries?
At this time, we only ship to the US. If you have questions about shipping to other countries, please email contact@volthoaven.shop.
8. How do I get in touch with customer service?
You can get in touch with us at:
Contact@volthoaven.shop is the email address.
Call us at +1 578 984 6478.
112 Dixie Ave, Sylvania, GA 30467, United States is the address.